Privacy Policy

PRIVACY POLICY
Last updated: August 23, 2026

LoveBug Faith LLC, doing business as The AI Workflow (“The AI Workflow,” “we,” “us,” or “our”), respects your privacy.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit theaiworkflow.ai (the “Site”), contact us, or use our services, including AI-powered voice, customer communication, automation, and text messaging services (collectively, the “Services”).

This Privacy Policy does not itself constitute consent to receive text messages. SMS consent is obtained separately through the applicable opt-in process.

Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Contact information, such as your name, business name, email address, and telephone number.
  • Communications, including information you provide through forms, chat, email, telephone calls, voicemail, or text messages.
  • Call and messaging information, which may include call recordings, transcripts, text messages, and related communication records where permitted by applicable law.
  • Appointment and inquiry information, including information submitted when requesting an assessment, consultation, appointment, or other service.
  • Consent records, including records showing when, where, and how you consented to receive text messages.

We may also automatically collect certain technical information when you use the Site, such as IP address, browser type, device information, referring pages, and Site usage information through cookies or similar technologies where applicable.

How We Use Information

We may use information to:

  • Provide, operate, maintain, and improve our Site and Services;
  • Respond to inquiries and customer-service requests;
  • Schedule and manage assessments, consultations, or appointments;
  • Communicate with you regarding services you request;
  • Send text messages when you have provided the appropriate consent;
  • Operate AI-powered answering, communication, follow-up, and automation systems;
  • Maintain records of communications and consent;
  • Protect against fraud, abuse, security threats, or unlawful activity;
  • Comply with applicable legal, regulatory, carrier, and contractual requirements; and
  • Enforce our agreements and policies.

SMS / Text Messaging Privacy

If you provide your mobile telephone number and separately consent to receive SMS or text messages from The AI Workflow, we may send messages consistent with the consent you provided and the applicable messaging program.

Depending on the program you elect to participate in, messages may include responses to inquiries, appointment-related communications, service updates, customer-care communications, follow-up messages, and other communications specifically described when you opt in.

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP to a message. You may reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchasing goods or services.

Mobile Information and SMS Consent

We do not sell, rent, or share mobile telephone numbers, SMS opt-in data, or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

Mobile information and SMS consent information may be disclosed to service providers, telecommunications carriers, messaging providers, and other subcontractors solely as necessary to provide and support the messaging services requested by you.

Such information is not provided to third parties or affiliates for their independent marketing or promotional use.

How We Disclose Information

We do not sell personal information.

We may disclose information:

  • To vendors, service providers, contractors, telecommunications carriers, messaging providers, hosting providers, and other parties that perform services on our behalf;
  • When reasonably necessary to operate, support, secure, or provide the Services;
  • To comply with applicable law, regulation, legal process, subpoena, or governmental request;
  • To protect the rights, property, security, or safety of The AI Workflow, our customers, users, or others; or
  • In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to applicable law.

For clarity, mobile telephone numbers and SMS opt-in/consent information are not sold or shared with third parties or affiliates for their own marketing or promotional purposes.

Data Retention

We retain personal information for as long as reasonably necessary to provide the Services, fulfill the purposes described in this Privacy Policy, comply with legal and regulatory requirements, resolve disputes, maintain appropriate business and consent records, and enforce our agreements.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

Your Choices

SMS:
Reply STOP to an applicable text message to opt out of future messages from that messaging program. Reply HELP for assistance.

Communication preferences:
You may contact us to update certain communication preferences.

Access or correction:
You may contact us to request access to or correction of personal information, subject to applicable law.

Cookies and Similar Technologies

The Site may use cookies and similar technologies to support functionality, understand Site usage, improve performance, and provide our Services.

Third-party services integrated with the Site may also use cookies or similar technologies according to their own privacy practices.

Third-Party Services

Our Site and Services may rely on third-party technology providers, including providers of hosting, telecommunications, messaging, CRM, automation, analytics, and related infrastructure.

Their handling of information may also be governed by their own terms and privacy policies.

Children’s Privacy

Our Site and Services are intended for businesses and are not directed to children under 18.

We do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Last updated” date displayed at the top of this page.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact:

LoveBug Faith LLC
dba The AI Workflow

Website: theaiworkflow.ai
Email: support@theaiworkflow.com